Category: Billing + Manage

The Billing & Manage category outlines the knowledge base articles and tutorials associated with common tasks and services for Liquid Web’s Billing and Manage interface located here: https://manage.liquidweb.com. From creating a user to paying your bill or configuring an API, explore all the resources the manage.liquidweb.com portal has to offer.

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In this article, we denote how to update your servers password in my.liquidweb.com. Liquid Web’s around-the-clock monitoring of your server works best when we also can log in to your server and proactively fix issues as they arise. If you change your server’s root or admin password without updating your account information through manage, then we only will be able to notify you of problems rather than attempting to fix them automatically.

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Liquid Web Account Payment Options

Posted on by J. Mays
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There are several options available for making a payment on your account with Liquid Web:

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The middle tier of hosting options provided by Liquid Web are VPS packages (Virtual Private Server). VPS packages are designed for sites with low to medium traffic, small web hosts or designers with a small number of websites, or as a staging or development environment for testing a new application.

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Liquid Web does accept wire transfers.  If you wish to pay for your account via a wire transfer please contact ether billing@liquidweb.com or call our sales department at 1.800.580.4985 or 517.322.0434 (international) extension 4.

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The largest and most powerful packages that are offered by Liquid Web are the Dedicated Server Packages. These servers are the alternative to our fully managed VPS servers. The cost of these packages varies based on the specifications of the server, any additional add-ons, and how much bandwidth is needed.

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How To: Open a Reboot Request using Manage

Posted on by Jay Allen | Updated:
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VPS server or Dedicated server reboot requests are high priority events, no doubt about it. You can make sure that our support team gets your request quickly by opening it using your my.liquidweb.com account.

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To update any of your account’s contact information, such as e-mail addresses, mailing address and phone numbers first you will need to log in to the manage interface at https://my.liquidweb.com/.

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How to Open a Support Request via My.Liquidweb.Com

Posted on by J. Mays | Updated:
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Liquid Web’s control panel allows you to quickly and easily open pre-verified tickets with our Support team.

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Have Some Questions?

Our Sales and Support teams are available 24 hours by phone or e-mail to assist.

1.800.580.4985
1.517.322.0434